FAQ's

We often get questions from our customers relating to placing orders, secure servers, and much more. We have therefore compiled a list of frequently asked questions to make your shopping experience with Blissbox completely worry and hassle free!

Is your service totally discreet and confidential?
Yes – we will treat your order and enquiry with total discretion.

Your order is sent in discreet and secure, strong, padded packaging and does not give our name anywhere on the outside of the package.

Do you sell names and addresses?
No – we respect our customers’ privacy. We do not pass on any information to third parties

What browser do you recommend?
For optimal performance and fast download times Blissbox recommends that you use Microsoft Internet Explorer 5 or above.

I want to cancel my order
Once you have transmitted an order with your credit card details, you cannot cancel it as we will have started processing it ready for delivering to you. Please make sure you are happy with the products you are ordering before you transmit your credit card details.  

Why do I need to register?
Once you have registered we are able to offer a more personalised service to help you find the product you need faster, you only need to register once. Registration to the site will also reduce the amount of information you need to fill in the second time you place an order.

Do you accept international orders?
It is only possible to order online from Blissbox to the following countries: UK , Germany , Belgium and The Netherlands ,if you would like to order from another country please email enquiries@blissbox.com

How do I find what I’m looking for?

To search for an item, you have a number of options: